Store Policies

RETURNS CAN BE MADE HERE WITHIN 30 DAYS OF ITEM(S) RECEIPT- INVENTORY WILLING. THE CUSTOMER WILL BE RESPONSIBLE FOR POSTAGE FEES.

ITEMS CAN BE RETURNED FOR STORE CREDIT ONLY. WE WILL BE ACCEPTING EXCHANGES ONLY FOR THE ZOE BOOT FROM THE FOOTWEAR COLLECTION.

ANY SIGNS OF WEAR OR DAMAGE WILL LEAD TO THE RETURN REQUEST BEING DENIED

IF YOU HAVE ANY QUESTIONS REGARDING RETURNS PLEASE EMAIL- INFO@HANIFA.CO - WE DO NOT ACCEPT ORDER QUESTIONS VIA INSTAGRAM.

 UK CUSTOMERS:

UK CUSTOMERS CAN ONLY SHOP PRODUCTS AND COLLECTIONS ENDING WITH "UK".

PAYMENTS AND BILLING:

WE RESERVE THE RIGHT TO VERIFY ANY ORDERS WITH A VALUE OF $300 AND OVER.

ITEMS CAN ONLY BE SHIPPED TO THE BILLING ADDRESS IF AN ITEM NEEDS TO BE SHIPPED TO A DIFFERENT ADDRESS AN EMAIL NEEDS TO BE SENT TO INFO@HANIFA.CO STATING THE AUTHORIZATION TO SHIP TO A DIFFERENT ADDRESS ALONG WITH A VALID TELEPHONE NUMBER AND PHOTO ID. IF YOU CANNOT VERIFY  THIS INFO, YOUR ORDER WILL BE CANCELED