Hanifa, LLC Store Policies
Effective May 1, 2026
RETURN & EXCHANGE POLICY
All information regarding returns and exchanges can be located HERE.
CUSTOMER SUPPORT
For all order-related inquiries, please contact us directly at info@hanifa.co.
To ensure accuracy and timely resolution, all support is managed through our official email and customer service channels.
PAYMENTS & BILLING
To protect our customers and prevent fraudulent activity:
- Payment is collected at the time of purchase.
- Orders with a value of $300 or more may require additional verification. If verification cannot be completed, the order will be canceled and refunded to the original form of payment.
PRE-ORDERS
Pre-order items are produced and shipped based on the timeline provided before purchase. We recommend reviewing this information carefully prior to purchase.
- Processing begins on the stated release date.
- Orders may take up to 10 business days to process once released.
- If the release date falls on a weekend or holiday, processing will begin the following business day.
- Pre-order items are not eligible for expedited shipping.
If your order includes both in-stock and pre-order items, the order will ship once all items are available.
If there are any updates to the expected release timeline, we will communicate directly with you via email.
For any questions or support, please contact us at info@hanifa.co.